Meetings are an important tool of management which can be used to pool technical knowledge, create understanding and provide a sense of direction. At their best, meetings arouse enthusiasm and develop initiative. At worst, they promote frustration, buck-passing and indifference.

This one-day workshop focuses on the key elements in planning and facilitating effective meetings. Through a series of experiential learning exercises, you will practice techniques and skills for planning, pre-notification, preparation, chairing the meeting, recording minutes and action plans. You will develop the skills and confidence for managing discussion, handling questions, overcoming objections, getting commitment and motivating

OBJECTIVES On completion of this course you will be able to:

• Know when to call a meeting and when not to call a meeting
• Implement the attitudes and tools used by successful meeting leaders
• Use meetings as a vehicle for problem solving and decision making
• Develop self-improvement techniques and identify key communication skills for successful meetings
• Overcome conflict and negotiate solutions
• Intervene successfully to avoid boring and dysfunctional meetings
• Create enthusiasm and a sense of ownership by all members of the team

CONTENT

• Why meetings matter
• When to call a meeting
• Basic steps in agenda planning
• Qualities and duties of a chair person
• The minutes and their purpose
• Effective presentations
• Managing discussions
• Selling ideas and change
• Guidelines to aid change
• Assessing meetings
  

BACK TO: Managing People Programmes